Acquit's Credit Control Service works as an extension to your organisation, removing the administrative burden whilst you retain control and visibility of the process.
Acquit provide varying degrees of service, helping our customers to achieve different objectives in the area of Credit Control. This may be a temporary service providing cover for absence or maternity leave, a partial outsourcing service to support the internal credit control department, or a complete outsourced service to become your credit control function.
Our services are tailored to the individual needs of each customer, but generally our service is designed to achieve the following objectives:
At Acquit we utilise best practice processes and work with our clients to agree details of the service. No two customers are the same so our credit control service is based around the individual need of each client. Clients often have peaks and troughs in service demand so Acquit offers flexible capacity to meet the changing workload.
Credit Management Process
Working with Acquit brings best practice process to your Credit Management. This ensures that your customers are called as a matter of course should an invoice become overdue, and with most clients pre-calls made to ensure that there are no invoice queries to be raised which may slow down the payment process. Implementing a structured process means that your regular customers begin to change payment habits resulting in improvements in cash-flow, and new customers understand that you are serious about gaining payment hence there is less chance of remedial debt. In the rare case where payment cannot be achieved via credit control then the account can be escalated to Acquit's separate Debt Recovery team who then pursue the debt in the Acquit name.