FAQs

How much does your service cost?

We charge an initial setup fee of £125.00 plus VAT - this figure is added to the debt but does represent an upfront out-of-pocket expense to you at the outset.

Can your fees be added to the debt that I am owed?

If you are a business that has entered into a contract with your debtor, your terms and conditions may legally (contractually) oblige your debtor to pay any costs associated with the collection of the debt.

How do I know I am dealing with a reputable/ethical business?

Our collections are polite, firm, and effective. However, don’t take our word for it - have a look at the Testimonials page.

Can you trace debtors?

Yes. If your debtor is absent then it will be necessary to trace them prior to undertaking any debt collection instructions. There is a separate fee for tracing an absent debtor.

What geographic areas do you cover?

We provide our debt collection services UK wide. Predominantly our debt collection services are carried out in the United Kingdom.

Do you charge VAT on your fees?

Yes.

Can your fees be collected from my debtor?

In most cases yes they can, however, we would need to consider the contractual terms where appropriate.

What happens when I have a County Court Judgment against my debtor?

We will discuss with you the various methods of enforcement available to you and help you decide on the most appropriate and effective route.

What size debts do you collect?

£500 upwards.

How many debts can I send to you?

There is no limit on the amount of debt that you can send to us.

How do I get paid?

Once we have collected the debt, we allow 7 days for clearing through our account. You will be paid as soon as funds have cleared.